Business Analyst

Location of Job: 
Zagreb, Croatia
06 Feb 2019
28 Feb 2019
About the organization: 

Oradian is a financial inclusion company serving financial institutions in remote, hard-to-reach communities. Using insights from its community of customers, Oradian builds a cloud-based toolset that smart financial institutions plug into to access best practice and efficiency. Its toolset enables financial institutions to become more efficient, know and control their portfolios and serve more clients. Oradian provides access to its toolset on a subscription basis, giving financial institutions access to leading technology. 

About the Job: 

Oradian is looking for a Business Analyst to join its growing Product Team. You will work alongside other Business and Product Analysts, reporting to the Product Team Lead. Your main tasks will include performing detailed requirements analyses, documenting processes and liaising with the QA analysts, within an Agile environment. You will be well versed in documenting requirements, you’ll be technical and business savvy, collaborative, and truly excited about the Oradian cloud-based offerings. To succeed in this role you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.

Applicants must have a solid understanding of SaaS businesses and microfinance. Applicants must have experience working hands-on with customers in different markets, jurisdictions and cultures, and effectively managing teams in a dynamic environment. This position requires up to 25 percent travel to customer and Oradian locations worldwide.  

Tasks and Responsibilities:

  • Gather functional requirements directly from the customers or through Oradian's sales, implementation, customer success and support teams.
  • Conduct in-depth analysis of the customers' business processes based on feature requests.
  • Perform requirements analyses.
  • Map business processes and functional requirements in a detailed manner and put them in context of other operational processes.
  • Prepare process diagrams and explanations for Oradian's product owners.
  • Effectively communicating your insights, plans to Product, Development QA team members and management.


  • Three years of experience in business analysis.
  • Fundamental analytical and conceptual thinking skills.
  • BS degree in an applicable field required - Master’s preferred.
  • Experience of creating wireframes and prototypes preferred.
  • An exceptional track record of working alongside product and engineering teams to prioritize and execute on plans.
  • Excellent written and verbal technical and personal communication skills in English.
  • Experience with SaaS products is a plus.
  • Experience in banking, fintech or financial inclusion is a plus.
How to Apply: 

Apply Online (trough the original job posting)