Mastercard is the global technology company behind the world’s fastest payments processing network. It is a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. Mastercard ensures every employee has the opportunity to be a part of something bigger and to change lives.
About the Job:
The New Consumer Product Management team is responsible for developing, leading and executing the long term plan to bring the next 500 million consumers onto the MasterCard network, helping the 3 billion underserved consumers around the world gain access and start using financial services to positively impact their lives. These include government solutions (eg. Payroll, disbursement of social benefits), organized labor solutions (eg. Manufacturing/Agriculture Payroll) and micro merchant solutions for the base of the pyramid.
The New Consumer Director will be responsible to identify and build solutions tailored to capture and convert cash related inflows and outflows to electronic/digital means within Private Sector organized payroll. These solutions may be new or a bundling of existing Mastercard products and services, and will target major apparel manufacturing and agriculture where the current ecosystem and supply chain is predominately cash based, and the majority of participants are underserved.
Tasks and Responsibilities:
Identify key use cases, inflows/outflows and new consumers to be targeted.
Translate market needs into product strategy and product requirements.
Develop concepts & products that are scalable and replicable across numerous markets, adhering to the Product Management Excellence discipline.
Identify, engage and maintain relationships with key partners (Financial Institutions, NGO’s, Digital Players, Major Apparel and Agriculture brands).
Manage the business plan & requirements for existing product solutions and new opportunities, including product concepts and pilots, ultimately driving to scale deployment.
Monitor and maintain expertise in the competitive landscape and react, adjust, or capitalize on accordingly.
Previous experience working in Financial Inclusion and leading programs that target the underserved to improve their livelihoods is highly preferred.
Demonstrate a strong passion for Financial Inclusion and the benefits it has to help bring consumers out of the cycle of poverty and into the world’s formal economy.
Solid understanding of the underserved consumer segment and entire value chain: needs, competitive offerings and industry trends within a variety of regional/global marketplaces (particularly and preferably in Asia Pacific, Middle East Africa, LAC, and Eastern Europe).
Possess good relationship management skills and high level of communications, and presentation skills, including the ability to negotiate, work with, and influence people across the organization.
Fluent English mandatory and any other language preferred.
Excellent knowledge of all critical Microsoft Office programs (Excel and PowerPoint, Access or MS Project would be preferred).
MBA or Master's degree preferred.
Ability to undertake business travel (15 percent or more).