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FinDev Blog

Food Insecurity Among Microfinance Clients

As food prices rise, data from the COVID-19 pandemic shows us which households will suffer the most, and what makes them vulnerable.
FinDev Blog

WhatsApp Helps Small Businesses Get Back on Their Feet After the Pandemic

Business support organizations in Brazil and Peru share how they used this digital tool to build entrepreneur communities and capacity.
FinDev Blog

A Second Wave of Economic Hardship May Be Looming for MFI Clients

Survey data from 60 Decibels show that despite improving MFI performance, clients are becoming more vulnerable as the COVID-19 crisis goes on.
FinDev Blog

Customer Engagement During COVID-19

Three principles for communicating and strengthening relationships with clients through and beyond the current crisis