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FinDev Blog

Responsible Equity Exits: Lessons From Cambodia

What can impact investors learn from Taylor Swift? Ensure their investments end up in good hands when it's time to sell.
FinDev Blog

Four Major Challenges Faced by Mobile Money Users in Senegal

As access to digital finance grows, so do the risks. A concrete action plan involving all stakeholders is needed to address them.
FinDev Blog

A Fair Digital Finance Market Failure: What a Recent Consumer Protection Index Reveals

The fair digital finance index measures the consumer experience of digital financial services and has found that, while stark global differences do exist, consumer protection needs remain unmet across the board.
FinDev Interview

A Chatbot Named BOB and Other Consumer Protection Measures in the Philippines

Atty. Charina B. De Vera-Yap shares how the Philippine Central Bank is using a customer-centric approach to update regulations and better protect Filipino consumers.
FinDev Guide

Guide to Financial Consumer Protection in the Digital Era

Consumer risks are increasing with the growth of digital finance. The resources in this FinDev Guide share good practices, solutions and tools to ensure that consumers achieve positive outcomes in their financial journey.  
FinDev Interview

Why We Need a Responsible Digital Finance Ecosystem

Eric Duflos of CGAP discusses recent findings on consumer risks and how to address them.
FinDev Blog

Financial Health and Consumer Protection: Two Frameworks Converging

What do these distinct yet overlapping frameworks have in common and how do they affect each other?
FinDev Blog

Social Investors’ Message on Client Protection: “Financial Service Providers Don’t Have to Do It Alone”

A new roadmap and certification program supports providers to implement client protection standards.
FinDev Blog

Detecting Borrower Distress

There is an urgent need in India and globally to design policies to prevent over-indebtedness. But first, it must be measured. A new framework for monitoring credit markets proposes how.
FinDev Guide

Guide to Financial Health

This guide summarizes recent work on financial health that is relevant for policy and practice across the world, to help you get up to speed on the current state of the financial health movement.