The FinDev Gateway Blog features interviews and blog posts from financial inclusion practitioners around the world. In this community space, we share lessons learned, new ideas, and upcoming research from the field.
By overlooking investment opportunities in smallholder finance in favor of serving less risky client segments that are easier to reach, investors are missing out on one of the greatest impact opportunities in financial inclusion today. What can financial service providers and investors do about it?
Loan officers are in a critical position to influence clients’ experience with access to credit and their engagement with an MFI. Yet they are often under intense pressure to meet targets, and many do not receive the support they need to do their job well. Here are six steps for improving working conditions for microfinance field staff.
There’s off-the-charts hype around fintech in the financial inclusion community, but how much does it really help poor people? CGAP’s CEO Greta Bull says it’s time to rethink the promise of fintech and focus on how to better harness the innovation it brings in service of poor people.
Whole groups are at risk of falling out of the financial system as banks develop increasingly risk-averse controls due to AML/CFT regulations. As non-profits face growing barriers to financial access, what can we do to reverse this trend?
By Karina Avakyan, Floor Knoote, Sofia Ortega, Lia van Broekhoven, Fulco van Deventer & Sangeeta Goswami