The FinDev Gateway Blog features interviews and blog posts from financial inclusion practitioners around the world. In this community space, we share lessons learned, new ideas, and upcoming research from the field.
The Smart Campaign's new standards and guidance for digital finance mark a profound shift for the sector - from a previous focus on staff behavior towards clients, to the increasing importance of product design and delivery, as well as data protection.
As the microfinance sector has matured, client protection principles have been introduced around issues such as interest rates and product transparency, fair pricing and appropriate product design. But where do gender-based risks fit into these principles?