The FinDev Gateway Blog features interviews and blog posts from financial inclusion practitioners around the world. In this community space, we share lessons learned, new ideas, and upcoming research from the field.
Loan officers are in a critical position to influence clients’ experience with access to credit and their engagement with an MFI. Yet they are often under intense pressure to meet targets, and many do not receive the support they need to do their job well. Here are six steps for improving working conditions for microfinance field staff.
How can MFIs manage the inevitable change as the world goes digital? Collaboration is one key strategy. Grameen Foundation India shares how an MFI-Fintech collaboration is transforming the lives of poor rural women.