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Women's World Banking partnered with a major public sector bank in India to see what effect the government's COVID-19 payments had on women's account activity.
BRAC's experience in Bangladesh shows how digital wallets can act as a tool to include low-income households, especially women, in the financial system.
The excitement around fintech in India is palpable. Many see it as a market-led solution to the policy objective of financial inclusion. Fintech regulation must therefore be designed carefully to prevent and mitigate risks while also preserving the potential for financial inclusion.
Digital solutions that work well for literate people often fail to support inclusion among the estimated one billion adults worldwide who cannot read or write. My Oral Village is building on oral approaches to money management to broaden digital financial inclusion in Pakistan.
Loan officers are in a critical position to influence clients’ experience with an MFI. Yet they are often under intense pressure to meet targets. Here are six steps for improving working conditions for microfinance field staff.