As access to digital finance grows, so do the risks. A concrete action plan involving all stakeholders is needed to address them.

A new study shows that interoperability has contrasting effects for financial inclusion in Africa. While it helps lower fees, it also reduces geographical coverage, so how to strike the right balance?

While the spread of agent networks throughout rural India has helped bring banking to many people’s doorsteps, this type of service was inaccessible for informal groups until the recent spread of a new technical solution called Dual Authentication.

Mobile money – and concerted efforts by government and mobile money operators to promote it - has helped reduce the financial inclusion gender gap. But more needs to be done.

Digital financial services are helping drive financial inclusion, but infrastructural barriers remain.

As small businesses go digital, platform data can help MFIs better serve them, contributing to a healthier, more sustainable and more inclusive lending model.

Takeaways from the African Microfinance Week (SAM) on overcoming the challenges and risks associated with digital transformation

A Scale2Save project in Cote d’Ivoire shares what they’ve learned working with farmer cooperatives as financial agents.

Scale2Save partners FINCA and Centenary Bank in Uganda go from competition to cooperation, sharing service-distribution infrastructure for the benefit of end-user low-income customers.

Quick responses by providers and regulators in the region helped mobile money keep growing despite the COVID-19 pandemic. Support for agent networks and more flexible on-boarding practices were key.