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There has been a need for traditional microfinance to face the challenge presented by digital technology for some time, COVID has simply accelerated this process.
BRAC's experience in Bangladesh shows how digital wallets can act as a tool to include low-income households, especially women, in the financial system.
Results from a recent survey in Kenya question the impact of flexible loan terms on how much credit smallholder farmers take up. But the issue may be that loans were still not flexible enough.
Formalizing Remittances for Forcibly Displaced People: Findings from the Democratic Republic of the Congo
The lifeline provided by remittances can help advance financial inclusion among vulnerable populations.