Case study

Blazing a Trail to Sustainability through Social Enterprise: A Case Example

Strategy to develop sustainable client services
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This paper explores the potential of a social enterprise strategy to develop sustainable client services. In the case of Mountain Biz Works, it involved access to market services for craft producers. It demonstrates that a social enterprise can help clients and an organization chart a path to greater gain for each.Mountain Biz Works provides financing, business instruction and on-going support to entrepreneurs in western North Carolina with the goals of increasing their income, improving their quality of life and building a more vibrant local economy. Since 2002, Biz Works has operated Mountain Made, a for-profit retail crafts store as a wholly-owned subsidiary. As Biz Works staff planned Mountain Made, they hoped to accomplish specific goals, namely, developing the store as a for-profit, generate greater revenue and achieve profitability in the third year of operations.The for-profit store was located in the Grove Arcade, a central shopping area. Factors that helped the Biz Works board and staff achieve their goals include:
  • Strong commitment and leadership;
  • Responsive funders;
  • Supportive and capable board;
  • For-profit mentality;
  • Capitalizing on opportunities.

About this Publication

By Thetford, T.
Published