Marco Pasini , Microfinanza Srl, Italy
30 October 2024

Extremely interesting, thanks for these insights. I contributed to the market study six years ago, and I clearly remember that refugees' appetite was not for any specific product targeting them as a different and specific group: indeed, what they wanted was to be treated as other clients. The study seems to show that, with minor adjustments on KYC, collateral and capacity to reach out to refugees, standard loan products from the microfinance sector can properly work among refugees. That's an important aspect for any strategy to financilly include refugees.

On the other hand, were there any findings on whether the use of debit cards issued by banks to deliver cash and vouchers could lead, or not, to any interoperability with othe financial services, thus enforcing proper financial inclusion?