Osasu Joshua Igbinedion
10 May 2019

Thank you so much for this article.
In respect of MFI's playing important roles in digital transformation, technology is important. MFI's recognize this, however, the consumers/customers do not understand the impact of technology because they are used to the traditional methods of banking, especially in Africa.
My opinion is that awareness is key to creating the necessary impact of technology and associated products for delivering or achieving financial digitization. What about government involvement, Mpesa made a difference because the government accepted it.
The seven points noted above are achievable with the right awareness and government support.
Thank you.
Osasu