Benin

Account Ownership

Percent of adults age 15+ with an account at a financial institution or through a mobile money provider. Regional average excludes high income countries
Source: The Global Findex Database 2017

Gender Gap in Account Ownership

Percent of adults age 15+ with an account by gender
Source: The Global Findex Database 2017

Use of Financial Services

Percent of adults age 15+ in 2017
Source: The Global Findex Database 2017
Paper

This report compiles all the learnings from five years of market development in three countries. It brings forth the voices of customers and the stakeholders with whom UNCDF engaged.

Case study

Processes and lessons learned in implementing complaint resolution systems
Paper

Understanding the e-money market in West Africa in the context of new Central Bank guidelines