This research presents insights on emerging customer risks from digital consumer loans in India, analyzing customer complaints and feedback on Twitter and reviews of digital lending apps on Google Play,
This report highlights the design of Women's World Banking's unique Jan Dhan Plus solution and learnings from a subsequent pilot study that helped nurture regular savings behavior among low-income women in the country.
This policy note argues that two key taxation issues are hindering the sustainability and attractiveness of the business correspondent model in India and that addressing them could help advance financial inclusion.
News & Events
Members of the financial inclusion community contributed the following news and events.