Community loan and repayment schedule. Simone D. McCourtie, World Bank

As technology transforms the world, microfinance institutions grapple with fundamental questions on how to adapt, what strategies to pursue, and how to best equip themselves to successfully digitize.

We explore all these aspects of digital transformation in a series of three webinars.


Woman working on her electronic device. Photo by Deogratius Surah, 2018 CGAP Photo Contest.

In this webinar, panelists will provide insights into how MFIs should think about technology, the kind of IT infrastructure they need to digitize, and ways to overcome issues related to legacy operating systems.

17 October 2019
People clapping in the air. Photo by Sarah Farhat,  World Bank.

In this webinar recording, our speakers share first-hand experiences on how they got their employees to buy into the idea of transformation and how they provided staff training to ensure they had the necessary skills.

03 October 2019
Woman paying her bill. Photo by Dominic Chavez, World Bank.

To digitize successfully, microfinance institutions need to have a clear vision about why the transformation is needed and what should be done to prepare for such sweeping changes.

17 September 2019