Integrating digital technology into business operations can help MFIs reduce transaction costs, increase customer outreach, and deliver better value to their customers. This webinar will focus on the technology-related challenges and opportunities for MFIs. Panelists will provide insights into how MFIs should think about technology, the kind of IT infrastructure they need to digitize, and ways to overcome issues related to legacy operating systems.
Frieder is a senior MSME banking expert and co-founder of fin-BITS. He has successfully built and managed various banks on the Balkans; and has a substantial track-record in management consulting of financial institutions in different regions and on behalf of international investors and development banks. His managerial perspective of operational processes shapes all fin-BITS products.
Geraldine O’Keeffe is the Chief Innovation Officer and Co-founder of Software Group, a global technology company specialized in digitalization and integration solutions for institutions that provide financial services. Before joining Software Group, Geraldine worked as a technology consultant for corporate firms in London, an IT manager for an MFI in Uganda, a Director for an MIS vendor, and as an independent consultant. Geraldine is passionate about financial inclusion and helping institutions leverage technology to achieve efficiency, scale and increase outreach. Geraldine is also a specialist in technology for Microfinance, including not only Core Banking Systems, but also all nature of delivery channels with extensive experience of deploying innovative mobile and agency banking solutions.
Ashirul Amin specializes in advanced analytics of financial institutions which provide financial services to low-income clients. His work informs discussions around client segmentation, product sustainability, savings behavior and cross-sell by utilizing custom-built algorithms. He has worked on projects including InFocus, GAFIS, OPTIX, FIBR and the Catalyst Fund, with partners in Latin America, East Africa, and South and South East Asia. Prior to BFA, he worked at a financial services company focused on emerging markets, and an impact investment firm. He has a doctorate in Development Economics from The Fletcher School at Tufts University. He has a Master’s degree from The Fletcher School and a Bachelor’s in Computer Science from Princeton University, with specialization in Artificial Intelligence.
Christophe Bretagnolle is a Managing Partner at PCES. He has 20 years of experience providing IT solutions to various type of businesses. For the past 10 years he has been supporting financial institutions in Europe and Africa with their IT processes and has trained and mentored several teams around the world. His expertise covers most of IT for financial institutions from system administration to application development, complemented by a solid knowledge of banking products and processes. At PCES, Christophe is responsible for product development and acts as IT consultant in various projects in Africa.
Jorge is the Founder and CEO of FinConecta, the first global interconnected financial ecosystem. It provides the technology infrastructure to easily connect core banking systems to FinTech solutions from around the world. Prior to FinConecta, Jorge worked at Citigroup for 18 years, where he led their efforts to become a global leader in the FinTech industry by defining a business transformation strategy, launching the first global virtual accelerator, hosting 16 innovation programs and implementing multiple business solutions worldwide. Jorge holds a degree in Finance from the University of Texas (US) and has recently been selected as an Endeavor Entrepreneur.