Gateway Webinars

The Findev Gateway webinar series enables financial inclusion practitioners to share lessons and attend online presentations and discussions delivered by the world’s leading financial inclusion experts.


People clapping in the air. Photo by Sarah Farhat,  World Bank.

In this webinar, our speakers will share their first-hand experiences on how they got their employees to buy into the idea of transformation, and how they provided staff training to ensure they had the necessary skills.

03 October 20199:00 AM EDT
Woman working on her electronic device. Photo by Deogratius Surah, 2018 CGAP Photo Contest.

In this webinar, panelists will provide insights into how MFIs should think about technology, the kind of IT infrastructure they need to digitize, and ways to overcome issues related to legacy operating systems.

17 October 20199:00 AM EDT
Woman paying her bill. Photo by Dominic Chavez, World Bank.

To digitize successfully, microfinance institutions need to have a clear vision about why the transformation is needed and what should be done to prepare for such sweeping changes.

17 September 2019
Woman holding a solar panel. Photo by Sujan Sarkar, 2017 CGAP Photo Contest.

This webinar recording shares progress-to-date made by the PAYGo PERFORM working groups to develop a reporting framework and set of key performance indicators for the PAYGo solar industry.

10 July 2019
BTPN agent, Indonesia
Customer-Centric Business Models in Financial Inclusion

Employees and agents play an important role in shaping customer's experience. Learn how managers can equip them to deepen customer relationships.

04 April 2019
Photo by Hailey Tucker - 2016 CGAP Photo Contest
Customer-Centric Business Models in Financial Inclusion

This webinar recording explores challenges and offers guidance on how organizations can use the change management process to achieve customer centricity.

12 March 2019
Photo credit: The Global LPG Partnership

This webinar explores various consumer financing approaches for expanding access to clean cooking fuels for household energy, including microfinance, pay-as-you-cook and digital finance.

28 February 2019
Farmers in the Philippines. Photo by Lloyd Ericson Rodriguez, 2016 CGAP Photo Contest.

Co-hosted by MIX and FinDev Gateway, this webinar aims to provide clarity into inclusive fintech and, specifically, how to determine what makes a fintech "inclusive." Bringing together diverse perspectives from government,...

14 February 2019