Consultancy: Case Study - Building Financial Services in the Arid Lands of Kenya: Lessons from the Hunger Safety Net Programme (HSNP)

Location of Job: 
Nairobi, Kenya
27 Nov 2019
09 Dec 2019
About the organization: 

The Financial Sector Deepening Trust (FSD Kenya) is a non-profit organization that facilitates expanded access to formal financial services among lower income households and small-scale businesses in Kenya. 

Originally established by the UK’s Department for International Development (DFID) in 2001 to promote financial inclusion, FSD Kenya evolved into a multi-donor trust in early 2005. This transition was motivated by the desire to have a closer, more flexible and more responsive engagement with market actors. FSD Kenya operates as an independent trust under the supervision of professional trustees, KPMG Kenya, with guidance from a program investment committee (PIC). Current funders include the Swedish International Development Agency (SIDA) and the Bill and Melinda Gates Foundation.

About the Job: 

The overall objective of the assignment is to conduct and write up a case study and policy brief on DFID and FSD Kenya’s experience in introducing and managing the payment component of the HSNP program.

The aim is to ensure that the knowledge acquired from the HSNP experience is documented in a way that makes it transferrable to other stakeholders. For this reason, it is important that the documentation does not merely describe the program and how it was established and implemented, but rather focuses on the lessons learned. This will ensure that the deliverables act as a tool for capturing the lessons learned, thus enabling good practice to be disseminated to key stakeholders. This will mean interacting with and getting the views of all partners involved in implementation of the program from the start. FSD Kenya and DFID will provide all this information prior to the commencement of the assignment. 

Outcomes and Deliverables:

  • The consultant will be required to deliver the following two products over the course of 20 days:
    • A Case Study: This will be a concise case study focusing on the HSNP lessons learnt, thus enabling good practice to be disseminated to other stakeholders in the sector. This will require gathering the views of all partners involved in implementation of the program from the start. Length: eight to16 pages.
    • A Policy Brief: A summary and recommendations on gaps that need to be plugged by policy makers and relevant government officials. Length: four pages.

Conduct of the Work:

The consultant will report directly to FSD Kenya’s Head of Future Financial Systems for this assignment and work closely with FSD’s Government Payments Project Manager. A work plan and schedule for the achievement of the initial deliverables will be agreed with the Head of Future Financial Systems and the Project Manager within two weeks of signing the contract.

Close engagement will be required throughout the assignment with all the institutions and stakeholders involved. FSD Kenya will facilitate meetings with the stakeholders and other logistical support required for the successful completion of the work. This will be coordinated by the Project Manager.

The consultant will be required to:

  • Provide a brief inception report with the methodology and work plan for undertaking the assignment.
  • Carry out the assignment within 20 days of signing the consultancy contract.
  • After the assignment, participate in a workshop with FSD and DFID to present the five communications products.
  • Incorporate any feedback from FSD and DFID and deliver the final versions.
  • Collaborate with a video documentary team that will simultaneously be developing a video case study.

Note that all data, information and materials accessed and prepared during this assignment, shall remain confidential and under the care of FSD Kenya with appropriate NDA signed by the consultant. The same data and material shall not be used for any other purpose other than for the reason of this engagement.


  • An advanced degree in a relevant field.
  • Knowledge and experience in writing for impact and conducting case study research.
  • Evidence of similar assignments undertaken with institutions similar to the one under this assignment.
  • Excellent written and verbal communication skills in English, including good editing skills and strong attention to detail.
  • Experience and/or training in facilitating focus group discussions, informative interviews, and knowledge of ethical interviewing methodologies.
  • Good understanding of social protection sector.
  • Excellent time management skills and ability to meet deadlines.

See the Original RFP for full details.

How to Apply: 

All interested applicants are invited to send their technical and financial proposals to [email protected] with "Application: HSNP Case Study Consultancy" in the subject line.