Women’s World Banking is the global non-profit devoted to giving more low-income women access to the financial tools and resources essential to their security and prosperity. For more than 40 years, the organization has worked with financial institutions to show them the benefit of investing in women as clients, and as leaders. Women's World Banking equips these institutions to meet women’s needs through authoritative market research, leadership training, sustainable financial products, and consumer education. Headquartered in New York, Women’s World Banking works with 49 institutions in 32 countries to create access to finance on a greater scale than ever before.
About the Job:
The M&E Specialist is a short-term role to support Women’s World Banking’s organizational performance management. The Specialist will work closely with the Strategy and M&E team to implement and continuously improve organizational and program-level monitoring systems, as well as support internal evaluations. This role is a leave coverage, for approximately 6 months starting in November 2019.
Tasks and Responsibilities:
Drive the maintenance of Strategic & Operational Dashboards.
Support programmatic staff in timely reporting on key performance indicators (KPIs).
Validate and interpret results with programmatic staff.
Coordinate the cascading of Strategic & Operational Dashboard KPIs to project measurement frameworks.
Ensure clear operating procedures and accountabilities around KPI data collection and reporting.
Conduct analysis of organizational performance against targets:
Develop high quality analysis and insights.
Deliver materials to communicate the organization’s performance to internal and external stakeholders.
Support other organization-wide monitoring efforts, including:
Ongoing monitoring of satisfaction of partner financial service providers.
Annual monitoring of network member performance metrics.
Design project measurement frameworks:
Develop measurement frameworks during project scoping, to ensure alignment with strategic objectives.
Collaborate with programmatic staff to identify KPIs and appropriate targets for each project.
Support implementation of project measurement frameworks:
Establish data collection methods and timelines to ensure ability to report against project KPIs.
Oversee ongoing monitoring and reporting against project KPIs.
Support programmatic staff and partner organizations in developing monitoring tools and templates, as needed.
Conduct analysis of programmatic performance against targets:
Aggregate results across projects to inform insights.
Support development evaluation plans for program effectiveness and efficiency.
Coordinate with Research team to develop and deliver customer outcomes evaluation studies, and ensure alignment to strategic objectives.
Support Development team in proposals for funding to support internal evaluations.
Three to five years of relevant work experience in monitoring & evaluation, or performance management.
Experience in designing measurement frameworks.
Excellent analytical capabilities with a proven ability to communicate results to inform decision making.