Project Manager (PM), Innovation in Digital Finance

Location of Job: 
Nashik, India
09 Oct 2019
26 Oct 2019
About the organization: 

Grameen Foundation India (GFI) is a wholly owned subsidiary of Grameen Foundation USA and has been set up with the primary purpose of using microfinance and technology solutions to “enable the poor, especially the poorest, to create a world without poverty and hunger.” GFI provides several products and services in areas of technology, human resources management, social performance management and developing sustainable business models to social enterprises in India.

About the Job: 

The Project Manager (PM) will use comprehensive experience, skills and knowledge to direct all activities related to integration of digital financial services, livelihood and health, focused on the poor, in India. He/she will work directly with the Grameen Foundation’s global and country-level teams to uncover opportunities and innovative solutions and services in partnership with technology Service Providers (TSPs) and local implementation partners, develop project plans and execute projects. Prior experience in digital payment solutions, financial education, rural community engagement and training would be essential for the role.

The position will report to the Director of Program Strategy. The PM will directly supervise staff, local implementing partners and contractors related to the project.

The PM will be expected to work a typical work week of 40 hours plus additional hours to get the job done.  The position will be based at project site at Nashik. This position will need to be flexible to work in local conditions and be available to work across different time zones. This position will require travel (50-80 percent) within India, and periodic travel to other countries as needed.

Tasks and Responsibilities:

  • Digital Financial Services expertise:
    • Use Human Centered Design process to research client needs and context regarding adoption of Digital financial services, integrate those learnings in project plan and develop systems and processes to onboard low- income clients onto digital financial services platform.
    • Deep understanding of various channels of financial service providers to deliver Digital financial services – especially using the Business Correspondent and Agency channel and develop ideas on how to leverage those channels to deliver Digital financial services.
    • Apply the GF innovation process to the workstreams, including identifying key research questions, deploying innovative research techniques, and leveraging resulting insights to drive digital finance adoption and usage.
    • Contribute in other initiatives of the IDF vertical.
  • Project Management:
    • Develop detailed project plans with associated milestones and work with internal and external personnel to ensure goals, timelines and quality parameters are achieved using Project Management tools.
    • Design pilot, scale-up and replication strategy.
    • Keep internal and external stakeholders informed on the progress of the projects.
    • Evaluate, hire and manage resources needed to support the project.
    • Create and manage budgets and track progress against budgets.
  • Partner Relationship Management:
    • Act as primary contact for the implementing partners.
    • Proactively recognize and address concerns/ issues and use set communication protocols and methods to maintain an open, transparent and trusting relationship.
    • Prepare reporting documentation and lead regular stakeholder discussions with the partners, including but not limited to Monthly Updates and Quarterly Reports. Ensure partners are involved throughout the process to create shared ownership of deliverables.


  • Master’s degree, such as MBA or equivalent.
  • At least seven years of relevant professional experience.
  • Deep commitment to eradication of poverty and alignment with Grameen Foundation’s mission.
  • Outstanding project management skills with proven track record of achievement under a range of challenging situations (ideally in multiple countries).
  • Experience of working on financial services for the poor, mobile and digital financial services.
  • Hands on experience of working on project management tools.
  • Ability to act as a representative of the project in public forums.
  • Excellent written and verbal communication skills in English and Hindi & Marathi.
How to Apply: 

Interested candidates are invited to send their updated resume and motivation letter and earliest joining date to [email protected] with "Project Manager" in the subject line.

South Asia