State of the Industry Report on Mobile Money 2018

Date Published: 
Feb 2019
Francesco Pasti

Detailed exploration of the four key trends shaping the mobile money industry today

In a dynamic and fast-evolving ecosystem, providers are attracting new investments and forming strategic partnerships, leveraging data and innovative financial technologies, and developing robust and interoperable payments systems to diversify their revenue, product offerings and customer base.

This year’s State of the Industry Report looks at how providers are navigating this dynamic and shifting ecosystem, which was shaped by four key trends in 2018:

  1. An enhanced customer experience.
  2. Diversification of the financial services landscape.
  3. Increasingly complex regulation.
  4. Expansion of the mobile money value proposition.