All Publications

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Case Study

Market Research on Expanding Microfinance Outreach in Jordan Through Innovative Market-Driven Product Development

Recommendations for MFIs on how to reach underserved microfinance clients
Paper

PoWER Assessment of Women’s Economic Empowerment in The Gambia

This document presents the final analysis of data collected through desk research, interviews, focus group discussions, and surveys on women and girls’ financial inclusion in The Gambia.

Paper

Harnessing the Power of Mobile Money to Achieve the Sustainable Development Goals

Exploring ways in which mobile money contributes to the digitalization of finance
Case Study

A Client Needs-Centred Approach to Financial Inclusion Measurement

Understanding how and why customers use different types of financial services
Paper

Risk-Based Customer Due Diligence: Regulatory Approaches

Weighing the pros and cons of risk-based approaches to customer due diligence
Paper

The Future of G2P Payments: Expanding Customer Choice

How can governments modernize the way they deliver social welfare payments?
Paper

Capabilities in Digital Financial Services

Calming the fears of Myanmar’s unbanked
Paper

Digital Financial Services Measurement Framework

A set of digital payments indicators serving as a platform to generate further discussion
Paper

Financial Inclusion and Digital Finance in the Arab World: Current Status and Future Priorities

How can digital finance lead to a greater financial inclusion?