Digital Lending Post COVID: How Micro-Credit Holds the Key for Small Merchants, Customers to Bounce Back

We live in a world where COVID-19 has become a major part of our lives. It has not only disrupted our lifestyle and how we do businesses but brought unprecedented challenges to the economy. While the world gradually finds a viable path to normalcy, it is interesting to see how the crisis has also ensued opportunity for innovation, learnings and behavioural shifts.

Digital transformation has accelerated, businesses have amplified their technology investments on cloud-based products and services, and digital sales has gained momentum with traditional retail stores going online for the first time. COVID-19 lockdown has expedited the digital-first approach helping the country’s Digital India vision move a step closer to reality.

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