IFC’s DigiLab to Drive Digital Transformation of Financial Services in Europe and Central Asia

IFC, a member of the World Bank Group, is supporting the digital transformation of financial institutions across Europe and Central Asia. After launching its DigiLab Finance program in the Western Balkans and Georgia late last year, it is now expanding to new markets in Armenia, Kazakhstan, Tajikistan and Ukraine, a move that is expected to boost local businesses and promote financial inclusion.

Like many other sectors, banking faces constant pressure to innovate in the face of swift technological, environmental, and social change. These shifts affect the way people engage with banks and access money. DigiLab Finance, which equips selected financial institutions with practical knowledge and tools to develop digital strategies and actionable roadmaps, uses a unique methodology that focuses on a client-centric approach.