SCBF Supports the First Revenue Accretive Agent Loan Product in Africa

Kuunda – a DFS start-up, has developed the Hapa Cash liquidity management platform that improves liquidity through an agent overdraft service. Kuunda is working jointly with M-Pesa Tanzania, as the mobile money partner and FINCA International as a bank partner in Tanzania.

The SCBF grant will provide Kuunda, M-Pesa and FINCA additional support to help scale the reach of the Hapa Cash overdraft faster and more effectively through:

  • Significantly increasing agent product training and awareness of the product to the 120’000 M-Pesa agents situated nationally, with a specific focus on female agents.
  • Modifying the overdraft platform and integration into the M-Pesa system to improve system stability through increased server capacity, integration modifications/improvements and improving the customer engagement engine.
  • Providing ongoing product enhancements to maximize liquidity to active agents.