Adapting to a New Normal

This publication presents the outcomes of the European Microfinance Award 2019 on 'Strengthening Resilience to Climate Change' and summarizes the Award process, profiling the Award semi-finalists and their relevant initiatives, extracting factors for success that distinguish these programs.  More than ever, the lessons from the 2019 Award on how to protect clients, staff and institutions from external crises are especially relevant as a COVID-threatened sector seeks to adapt today to not just one, but two 'new normals'.