Responsible Digitization of Small Entrepreneurs in Rural India

In India, one of the COVID-19 pandemic’s most visible impacts has been the dramatic acceleration towards digital solutions, and digital payments in particular. This report presents key insights and opportunities from Hindustan Unilever Limited’s (HUL) business-to-business (B2B) Shakti digitization program to implement the UN Principles for Responsible Digital Payments and build scale.

The insights gained from this initiative, and summarized in this report, can be of particular interest to other fast-moving consumer goods companies, distributors, and all other players in the supply chain, in both India and other countries globally.