Based on 3,822 (majority women) VSLA member interviews, this brief represents quantitative data from Burundi, Colombia, Côte d’Ivoire, Ethiopia, Mali, Niger, and Vietnam.

The study centers around the results of a survey on digital credit risks in Côte d'Ivoire. It seeks to analyze the impacts and risks associated with the use of digital credit and the opportunities for improving consumer protection.

This study is part of the activities of the Laboratory for the Protection of Digital Financial Services Users launched by CGAP in 2021 with an objective to accompany local actors in building a responsible ecosystem for digital financial services.

This report attempts to gauge the impact of the COVID-19 pandemic on fintechs in Côte d’Ivoire and understand how the ecosystem adapted and evolved during 2020.