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Case study

Digital Transformation to Alleviate Poverty of the Poor People

The objective of this study is to explain the role Al-Amal Microfinance Bank online services played amid the pandemic.

Case study

Savings and Retail Banking in Africa

A Case Study on Innovative Business Models
Case study

Savings and Retail Banking in Africa: A Case Study on Innovative Business Models

This study describes six business models to address the challenges financial service providers are increasingly facing as a result of digitization and the pandemic.

Case study

Weathering the Storm II: A Case Study of Financiera FAMA

Lessons learned from previous crises to help with future crisis responses

Case study

Her Resilience in the Face of COVID-19

A data deep dive into the customer base of two financial service providers engaging with low-income women

Case study

Using Pay-for-Results to Catalyze Affordable Housing Development

This case study analyzes the Haiti Homeownership and Mortgage Expansion program’s methodology for designing its Pay-for-Results incentive structure, its results, and lessons learned.

Case study

Digital Financial Services Supervision in Bangladesh

Closer look at Bangladesh’s path to allow for digital innovations that scale

Case study

Eko Grows Agent Network Tenfold Through Open APIs

Eko India has used open APIs to become a platform business, which has enabled it to expand at considerably lower operational cost than its traditional agent business would have.

Case study

Savings and Retail Banking in Africa: A Case Study on COVID-19

This report looks at how the COVID-19 pandemic has changed bank customer behavior in Africa.