All Publications

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Case Study

The Role Regulators Play in Closing the Financial Inclusion Gender Gap: A Case Study of the Dominican Republic

This case study offers an overview of the current state of women’s financial inclusion in the Dominican Republic.

Case Study

The Role Regulators Play in Closing the Financial Inclusion Gender Gap: A Case Study of Peru

This case study offers an overview of the current state of women's financial inclusion in Peru.

Case Study

Colombia's Ingreso Solidario: Improving Social Protection Through Public-Private Collaboration and Responsible Digital Payment Practices as Part of COVID-19 Emergency Response

This case study illustrates how designing programs responsibly can result in greater trust in digital financial services, leading to greater volumes of digital transactions, and increased use of digital savings and e-commerce services.

Case Study

Bancolombia: Financial Inclusion and Banking Correspondents

This case study goes in-depth on how the Bancolombia's agent network expansion strategy evolved and the agent network management models it developed to increase geographic coverage in a viable manner.

Case Study

Making Climate Risk Microinsurance Work

This case study captures a Guatemalan insurance company's journey of offering climate risk microinsurance, including details on the delivery model employed, financial performance, and key learnings.

Case Study

How Providers Can Build Products That Improve Financial Health: Examples From Mexico and Chile

This paper shares the key challenges, learnings, and overall results from five case studies in Chile and Mexico, uncovering best practices on how to design for and influence financial health.

Case Study

Case Brief: ALM Seguros

This case brief covers the journey of ALM Seguros, which sells microinsurance through traditional brokers, but also non-traditional channels.

Case Study

Weathering the Storm II: A Case Study of Financiera FAMA

Lessons learned from previous crises to help with future crisis responses

Case Study

Using Pay-for-Results to Catalyze Affordable Housing Development

This case study analyzes the Haiti Homeownership and Mortgage Expansion program’s methodology for designing its Pay-for-Results incentive structure, its results, and lessons learned.

Case Study

Field Accident Insurance - PROFIN Foundation

This case study shares PROFIN Foundation's experience in launching and and scaling a field accident insurance product.