The Small Firm Diaries is a global research initiative to better understand small firms in low-income neighborhoods of developing countries, especially the barriers to growth such firms face, through high frequency quantitative and qualitative data collection (“financial diaries”).

This report explores how strategically adding friction to digital financial services can benefit both lenders and borrowers.

This paper combines insights from a review of relevant literature with insights from focus group discussions and individual interviews of those most impacted by climate shocks and stresses.

This report offers an in-depth look at the impact of microfinance and financial services on women's financial resilience, access to finance, and on their businesses and households. 

Based on interviews with over 32,000 borrowers in 32 countries spanning Asia, Africa, and Latin America, this report explores the impact of microfinance on the lives of some of the world's most marginalized communities.

This paper explores the drivers of demand for digital financial services and fintech: perceived cost, perceived usefulness, perceived ease of use, perceived risk, and social norms.

This publication provides FSPs the knowledge to use women-centered design for developing financial products and services that work for women.

This publication looks at the strategic operations and tactics applied by the Scale2Save partners in East and West Africa to acquire customers.

This Cambodia-focused report evidences how household debt is manifesting as a public health crisis that is fueling the health poverty trap in rural Cambodia.

This note presents the innovation drivers and competencies as key to developing innovative financial services that meet customer needs.