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Slide Deck

Gender and Cash In / Cash Out (CICO) Networks

This slide deck shows how to apply a gender lens to CICO network development and presents case studies that demonstrate how gender-intentional design works in practice.

Slide Deck

Impact of COVID-19 on CICO Agents in Indonesia

This study assesses the impact of COVID-19 on the demand for financial services through agents and agent operations. It seeks to understand the ability of agents to support government assistance programs.

Slide Deck

Agent Network Journeys: Country Deep Dives

Detailed country case studies on the agent network journey
Slide Deck

Impact of COVID-19 on Banking Agents in Bangladesh

Recommendations to help build resilience to the pandemic

Slide Deck

Frontier Agents: Case Studies from Brazil, India, Mexico, and Tanzania

Innovative approaches by public and private sector actors in tackling the challenges faced by DFS agents