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Guide / Toolkit

Translating Digital Credit Transaction Data Into Consumer Protection Supervision

This toolkit is aimed at addressing the opportunities and challenges of using digital credit transaction data for consumer protection market monitoring.

Paper

A PACT to Promote Resilience

This publication explains the four dimensions of the measurement PACT framework - Preparedness, Access, Capability, and Ties, and how fintechs support customers within them. 

Paper

Financial Literacy and Digital Financial Inclusion: Supervisory Policy and Practice

This Note recommends measures that regulators and supervisors can put in place to address some of the barriers to financial literacy and thereby enhance financial inclusion.

Case study

Informed Design: A Case Study Series (Lucy)

The second installment in a new case study series from FinEquity on informed design and digital financial services (DFS). This study examines product and service design by Lucy, a neobank for entrepreneurial women—specifically Foreign Domestic Workers in Singapore—providing DFS and business-building tools and training through a mobile app to help them start and grow their businesses. 

Case study

Informed Design: A Case Study Series (WomenSave)

The first in a new case study series from FinEquity on informed design and digital financial services (DFS). This study examines product and service design by WomenSave, an organization targeting poor (living on less than $2 a day) women in underserved areas of Uganda through financial literacy training and financial advisory services, access to mobile money and goal-based savings plans.

Paper

Measuring Fees and Transparency in Nigeria’s Digital Financial Services

This study investigates three key barriers preventing many potential customers from joining the formal financial system: the reliability of financial services, the cost of using these services, and the limited transparency of cost information.

Guide / Toolkit

The RICHES Toolkit

The RICHES Toolkit includes 13 guides and trainings containing 46 tools. It has been designed for Women’s Economic Empowerment Actors to equip them with practical ideas and tools to integrate and assess child protection and safe business practices throughout their work.

Case study

What it Takes: Insights From Women Leaders in Financial Inclusion

This case study research shares the insights of past program participants in order to motivate other aspiring women leaders, provoke conversation, and inspire new career pathways.

Paper

Women’s Agent Network—the Missing Link in India’s Financial Inclusion Story: A Supply-Side Perspective

The business correspondent model in India enables the banking system to expand its outreach at a low cost and offer essential financial services in remote and underserved areas. This paper share a supply-side perspective on challenges and opportunities for expanding women agent network in India.

Paper

2020 Trends in International Funding for Financial Inclusion

International funders committed approximately $58 billion to financial inclusion in 2020, a $6 billion increase from the prior year. Commitments from public funders continued to drive growth.