Central Bank Digital Currency – An Opportunity for Financial Inclusion in Developing and Emerging Economies?
This special report on central bank digital currencies (CBDC) and financial inclusion looks at the current state of financial inclusion across different developing and emerging economies, and identifies the main use cases CBDC can contribute to.
Colombia's Ingreso Solidario: Improving Social Protection Through Public-Private Collaboration and Responsible Digital Payment Practices as Part of COVID-19 Emergency Response
This case study illustrates how designing programs responsibly can result in greater trust in digital financial services, leading to greater volumes of digital transactions, and increased use of digital savings and e-commerce services.
This study is part of the activities of the Laboratory for the Protection of Digital Financial Services Users launched by CGAP in 2021 with an objective to accompany local actors in building a responsible ecosystem for digital financial services.
Customer-Centric and Responsible Digital Credit Solutions for Urban and Rural Non-farm Entrepreneurs and Smallholder Farmers
This analysis of digital credit users in India, Indonesia, and Kenya assesses the impact of digital credit on their financial health.
This slide deck reveals evidence from India on female beneficiaries' experience of receiving government-to-person (direct benefit transfer) payment.
This publication looks at the strategic operations and tactics applied by the Scale2Save partners in East and West Africa to acquire customers.
This report explores how MSMEs used digital products during the pandemic, what barriers they faced with digital adoption, and what can be done to support the growth of MSMEs in the digital economy.
This Replication Guide shares an overview of a proven, evidence-based solution to a specific development challenge, and then provides steps on how to replicate it with a goal to increase the digital financial capabilities and decision-making skills of women.
This research looks at the journey of digital payments, major events and entities that contributed to it, and products that revolutionized the digital payments space.