Through this research, beneficiaries and agents respond to Indonesia’s largest cash transfer program as it pivots to provide COVID-19 emergency aid.

This research investigates the appetite of female refugees in Jordan towards mobile money and studies their behavior to better cater to their needs in collaboration with sector players.

This study aims to understand the impact of the COVID-19 pandemic on women-led MSMEs in 13 African countries hoping to contribute to further strengthening of outcomes for those MSMEs.

This paper aims to fill this gap in the existing literature by incorporating both measures of access to and usage of financial services industry into the measurement of financial inclusion.

This paper explores the potential impact of incorporating the collective voice of consumers into financial sector policy and regulation, and opportunities for funders to help elevate these voices.

This report focuses on building the knowledge, skills, and attitudes necessary for customers to engage with digital financial services.

This brief presents emerging evidence from studies in diverse African contexts on how COVID-19 has affected savings groups and how these groups have helped mitigate the pandemic’s negative consequences in sub-Saharan Africa.

This report discusses why it is imperative to capitalize on this momentum in the wake of COVID-19 to ensure wider adoption and usage of digital payments, particularly among low-income women.

This study primarily focuses on micro and small enterprises in Senegal and their coping strategies during the pandemic. It provides recommendations for policymakers and financial service providers to support them.

This report explores the impact of COVID-19 on the beneficiaries and operational implementation of Program Keluarga Harapan during the pandemic.