Showing 1 - 10 of 278
Paper

The Role of DFS Agents During the COVID-19 Crisis

Research findings using near-live data from the Caribou Data platform and MSC’s contacts within agent networks
Case study

The Future of Government-to-Person (G2P) Payments: Innovating for Customer Choice in Kenya

This case study examines how the Kenyan social safety net program, Inua Jamii, gradually introduced payments digitization, then choice to design a program that has successfully scaled to reach the most vulnerable groups in Kenya.  

Paper

Digital Credit Audit Report

Evaluating the conduct and practice of digital lending in Kenya
Case study

A Client Needs-Centred Approach to Financial Inclusion Measurement

Understanding how and why customers use different types of financial services
Paper

Did You See My Tweet? Monitoring Financial Consumer Protection via Social Media

A new channel to measure consumer experience and keep providers accountable
Case study

A Client Needs-Centered Approach to Financial Inclusion Measurement

Innovative financial inclusion data framework focused on customers financial needs
Paper

Taxing Mobile Phone Transactions in Africa: Lessons From Kenya

Does taxation policy on micro-transactions have the potential to reverse financial inclusion?
Paper

Inclusive Finance? Headline Findings from FinAccess 2019

Deep dive into the data on the relevance and impact of finance for people’s well-being
Paper

2019 Finaccess Household Survey

Looking at the role of finance in helping people to meet their livelihood needs
Paper

Kenya Annual Benchmark Report

This report includes key financial and operational indicators that provide a country overview, indicator level performance and institutional details.