Showing 1 - 10 of 276
Paper

Digital Credit Audit Report

Evaluating the conduct and practice of digital lending in Kenya
Case study

A Client Needs-Centred Approach to Financial Inclusion Measurement

Understanding how and why customers use different types of financial services
Paper

Did You See My Tweet? Monitoring Financial Consumer Protection via Social Media

A new channel to measure consumer experience and keep providers accountable
Case study

A Client Needs-Centered Approach to Financial Inclusion Measurement

Innovative financial inclusion data framework focused on customers financial needs
Paper

Taxing Mobile Phone Transactions in Africa: Lessons From Kenya

Does taxation policy on micro-transactions have the potential to reverse financial inclusion?
Paper

Inclusive Finance? Headline Findings from FinAccess 2019

Deep dive into the data on the relevance and impact of finance for people’s well-being
Paper

Kenya Annual Benchmark Report

This report includes key financial and operational indicators that provide a country overview, indicator level performance and institutional details.

Paper

2019 Finaccess Household Survey

Looking at the role of finance in helping people to meet their livelihood needs
Slide Deck

The Financial Agency of Women

Exploring behavioral archetypes in Kenya to understand barriers to digital financial services
Paper

Building Assets, Unlocking Access: How Support Services Can Add to Housing Microfinance

Lessons learned and recommendations for future housing support services