All Publications
Addressing Financial and Digital Literacy Challenges for Inclusive Finance
This paper investigates strategies of European microfinance institutions and inclusive fintech organizations to address financial and digital illiteracy among vulnerable customers.
Digital Cash Transfers for Emergency Response: Lessons From Cameroon
This research shares findings from an evaluation in 2021 documenting lessons learned from digital government-to-people (G2P) payments to eighty thousand beneficiaries, mostly women, in Cameroon.
The Promises of Digital Bank Accounts for Low-Income Individuals
This study tests the extent to which the promises of digital modes of payment, increased efficiency of transactions, increased financial inclusion, and improvements in the financial well-being of low-income individuals, are fulfilled.
Assessing Digital and Financial Literacy in Timor-Leste: A Survey on Knowledge, Skills and Access
This research explores experiences with traditional and digital financial services to-date, in addition to assessing basic competencies in the areas of digitization and finance.
Assessing Digital and Financial Literacy in Tonga: A Survey on Knowledge, Skills and Access
This research explores experiences with traditional and digital financial services to-date, in addition to assessing basic competencies in the areas of digitalization and finance.
Assessing Digital and Financial Literacy in Vanuatu: Survey on Knowledge, Skills and Access
This Survey in Vanuatu is meant to assess the current state of digital and financial literacy within the country exploring experiences with traditional and digital financial services to-date, in addition to assessing basic competencies in the areas of digitization and finance.
Call to Action: Responsible Digital Payments to Accelerate Climate Action
This publication calls for urgent measures to address climate vulnerability by expanding digital payments and digital public infrastructure and putting women, youth, indigenous peoples, and communities in fragile and climate-vulnerable areas at the center of adaptation planning.
Assessing Digital and Financial Literacy in Samoa: Survey on Knowledge, Skills and Access
The research explores experiences with traditional and digital financial services to-date, in addition to assessing basic competencies in the areas of digitization and finance.
Digital Payments and the COVID-19 Shock: The Role of Preexisting Conditions in Banking, Infrastructure, Human Capabilities, and Digital Regulation
This paper investigates how the use of digital payments and financial services expanded during and after COVID-19 and looks into the driving factors for that expansion.
A Technical Guide to Unlock Agent Networks at the Last Mile
This guide outlines five key actions for digital financial service providers, regulators, and funders to expand rural Cash-In and Cash-Out agent networks based on CGAP's global experience.