All Publications

Showing 1 - 10 of 75
Paper

Resilient and Inclusive Financial Services Delivery During COVID-19

This report draws on the lessons that main actors in Zambia, Rwanda, and Sierra Leone have learned about resilience in the times of COVID-19 and identifies key insights into how they have continued to expand financial inclusion.

Paper

The Future of Government-to-Person (G2P) Payments: Three Years of Learning About G2P Choice in Zambia

This case study summarizes key lessons learned during the first three years of implementing a choice-based G2P payments model.

Case Study

Financial Education for the MSMEs: Identifying MSME Educational Needs

Demand-side case studies on educational programs for both supply and demand-side from Zambia, Jordan and Bangladesh

Paper

Preserving Liquidity: Policymaker Responses to COVID-19 and the Impact on Low-Income Customers

Initial lessons learned and suggestions for dealing with the current and future crises
Paper

The Value of Pay-As-You-Go Solar for Mobile Operators

Findings from multi-country, multi-operator study in Africa
Paper

Getting Closer

Expanding outreach and increasing usage through better placement of touchpoints
Paper

How to Improve Liquidity Management for Agents Serving Small Informal Groups and Savers

A 'how-to' note explaining the importance of agent liquidity management
Paper

Five Years of Market Development in Benin, Senegal and Zambia (2015-2019)

This report compiles all the learnings from five years of market development in three countries. It brings forth the voices of customers and the stakeholders with whom UNCDF engaged.

Paper

Zooming in on Informal Savings Mechanisms in Zambia

Key findings from a qualitative research on users of informal savings