All Publications
Showing 1 - 10 of 21
Universal Standards for Social and Environmental Performance Management
The Universal Standards help financial service providers put clients and the environment at the center of all strategic and operational decisions, with the result that clients benefit from using financial products and services.
Series of SPTF Guidance Notes: Issues 7-10
Practical resources to address operational challenges with social performance management
The Universal Standards for Social Performance Management: Manual v2.0
Comprehensive manual of best practices to help financial service providers achieve social goals
Offering Youth Financial and Non-Financial Services, Module V: Monitoring Outcomes of a Youth Programme - Lot Quality Assurance Sampling
Trainer's guide on low-cost management techniques for monitoring programs
Series of SPTF Guidance Notes: Issues 1-6
Practical resources to help practitioners refine their Social Performance Management practices
Social Performance Indicators Tool (SPI4)
Assessment tool for MFIs on the Universal Standards for Social Performance Management
Mentoring Social Performance Management: Guidelines for Mentors Supporting Financial Institutions to Analyse, Prioritize, and Ensure Implementation of Social Performance Management
Mentor guide providing a comprehensive roadmap for effective mentorship
The Universal Standards for Social Performance Management: Implementation Guide
Improving social performance management of organizations working for financial inclusion
MFI Factsheet
Financial and social performance monitoring tool in Excel format
Technical Guide: Performance and Social Indicators for Microfinance Institutions
Explanation of the industry’s 18 most commonly used performance indicators