All Publications

Showing 1 - 10 of 85
Slide Deck

Solidarity in Saving: Listening to Women's Needs During Crises

Based on 3,822 (majority women) VSLA member interviews, this brief represents quantitative data from Burundi, Colombia, Côte d’Ivoire, Ethiopia, Mali, Niger, and Vietnam.

Guide / Toolkit

A Technical Guide to Unlock Agent Networks at the Last Mile

This guide outlines five key actions for digital financial service providers, regulators, and funders to expand rural Cash-In and Cash-Out agent networks based on CGAP's global experience.

Paper

Women Agents for Financial Inclusion: Exploring the Benefits, Constraints, and Potential Solutions

This working paper explores the benefits of having more women agents, the challenges they face, and potential solutions to promote their participation in the DFS ecosystem.

Paper

Child Labor, Rainfall Shocks, and Financial Inclusion: Evidence From Rural Households

This paper explores how rural Colombian households respond to rainfall shocks by shifting children's time from school to domestic activities, with the impact on education mitigated or exacerbated by financial inclusion measures.

Case Study

Colombia's Ingreso Solidario: Improving Social Protection Through Public-Private Collaboration and Responsible Digital Payment Practices as Part of COVID-19 Emergency Response

This case study illustrates how designing programs responsibly can result in greater trust in digital financial services, leading to greater volumes of digital transactions, and increased use of digital savings and e-commerce services.

Paper

Banking in Layers: Five Cases to Illustrate How the Market Structure for Financial Services is Evolving

Exploring the market-level modularization of financial services through case studies featuring new models that are emerging, how they are coming about, and what they mean for the financial inclusion of low-income people in emerging markets and developing economies.

Case Study

Bancolombia: Financial Inclusion and Banking Correspondents

This case study goes in-depth on how the Bancolombia's agent network expansion strategy evolved and the agent network management models it developed to increase geographic coverage in a viable manner.

Paper

Segurísimo: Developing Inclusive Insurance in Colombia

This brief gives a history of the development and characteristics of Segurísimo, a low-cost insurance product developed by Seguros Mundial in 2020.

Paper

Beneficiary Experience of Digital Government-to-Person (G2P) Payments in Bangladesh, Colombia, and the Philippines

This study explores consumers' experience  with digital cash transfers, and supports policy recommendations to improve the effectiveness of G2P payments and future financial  inclusion.

Case Study

Digitization in Microfinance: Case Studies of Pathways to Success

This Working Paper takes a unique look at MFI innovation with digital technologies by featuring case studies on five MFIs that successfully created measurable customer and business value through digitization.