All Publications
A Technical Guide to Unlock Agent Networks at the Last Mile
This guide outlines five key actions for digital financial service providers, regulators, and funders to expand rural Cash-In and Cash-Out agent networks based on CGAP's global experience.
Digital Wages for Decent Work in Kenya
This research brief analyzes the potential for responsible digital wage payments in Kenya.
Global Landscape: Data Trails of Digitally Included Poor (DIP) People
This reading deck puts a spotlight on the specific data trails generated by digitally included yet poor people, the sources of these data trails, and variations of data trails across different segmentations.
Assessing the State of Youth Financial Inclusion in Developing Contexts
This guide draws primarily from the lessons learned during the realization of a series of assessments on the state of youth financial inclusion in Uganda, Kenya, and Guatemala in 2019 and 2020.
Driving Financial Resilience Through Formal Savings Among the Low-Income Population
Based on customer research in Cote d’Ivoire, Kenya, Morocco, Nigeria, and Uganda, this paper provides a synthesis of findings that help understand to what extent savings allowed customers to increase their financial resilience.
Promoting Access to Agricultural Finance for Youth in Developing Countries
This publication underlines the trends, core challenges, opportunities, innovative solutions and initiatives associated with agricultural financing for youth.
Customer-Centric and Responsible Digital Credit Solutions for Urban and Rural Non-farm Entrepreneurs and Smallholder Farmers
This analysis of digital credit users in India, Indonesia, and Kenya assesses the impact of digital credit on their financial health.
Kenya: A Financial Consumer Protection & Debt Policy Review
This publication looks at the consumer landing landscape for the poor and makes financial inclusion, financial consumer protection, and financial literacy-related suggestions to the Kenyan Government.
Choice of Channel: Understanding How Low- and Moderate-Income Women in Kenya Choose Channels for Financial Transactions
This slide deck shares insights from a choice of channel study to understand how women in the low- and moderate-income segment in Kenya select a financial channel.
Women in Open-air and Cross-Border Trade In Kenya: Insights From the Financial Diaries Research
This report shares findings from a financial diaries research MFC conducted to enhance the quality and usage of digital financial services among female traders in Kenya.