All Publications

Showing 1 - 10 of 112
Slide Deck

Understanding Customers in Environments of Severe Climate-Related Weather Events

This demand side study in Nigeria and Bangladesh aims to provide firsthand information about how vulnerable people build and lose resilience, as well as a close view of how they gather and spend funds to cope with a climate crisis.

Case Study

Increasing Access to Formal Financial Services

This learning brief describes three models that USAID-funded Feed the Future Rural Resilience Activity utilized to provide formal financial services, in particular credit and savings, to previously excluded populations in Northeast Nigeria.

Paper

Building Value in Microfinance Through Digitization: A Role for Funders

Funders play a crucial role in ensuring that microfinance institutions (MFIs) continue to serve the most excluded and underserved customers in the future. This note highlights the importance of funders in supporting the digital transformation of MFIs.

Slide Deck

Global Landscape: Data Trails of Digitally Included Poor (DIP) People

This reading deck puts a spotlight on the specific data trails generated by digitally included yet poor people, the sources of these data trails, and variations of data trails across different segmentations.

Paper

Driving Financial Resilience Through Formal Savings Among the Low-Income Population

Based on customer research in Cote d’Ivoire, Kenya, Morocco, Nigeria, and Uganda, this paper provides a synthesis of findings that help understand to what extent savings allowed customers to increase their financial resilience.

Paper

Strategies to Optimize MSME-Centered Supply Chain Finance Solutions: A Study of Ghana, Ethiopia, and Nigeria

Given the urgency of digital transformation to build an inclusive recovery, this paper provides timely insights into how to enable supply chain finance models in three African countries.

Paper

What Constitutes a Viable Business Model for Small Scale Savings?

This paper highlights three different business models, including key revenues and costs drivers, to help understand the market potential of various low-income segments.

Case Study

Leading and Managing Change to Reach Low-Income Savers in Nigeria: A Case Study of LAPO MFB

This LAPO Microfinance Bank case study shares lessons from their experience in developing and implementing a change management program to underpin its launch of a savings product.

Paper

How Can Financial Services Support Platform Work? Insights from Five Emerging Markets

Based on research with platforms and their workers across five countries, this report describes the platform ecosystem in emerging markets, the experiences of workers and sellers in key sectors, and how financial services can help these workers improve their livelihoods.

Paper

Understanding Women’s Access to Credit and Loans

This publication offers an overview and gender-disaggregated data analysis of the Nigerian lending market, and provides valuable insights on 100 million adult Nigerians' behaviors and financial preferences.