All Publications

Showing 1 - 10 of 1009
Paper

Building Value in Microfinance Through Digitization: A Role for Funders

Funders play a crucial role in ensuring that microfinance institutions (MFIs) continue to serve the most excluded and underserved customers in the future. This note highlights the importance of funders in supporting the digital transformation of MFIs.

Guide / Toolkit

A Technical Guide to Unlock Agent Networks at the Last Mile

This guide outlines five key actions for digital financial service providers, regulators, and funders to expand rural Cash-In and Cash-Out agent networks based on CGAP's global experience.

Slide Deck

The Six Village Story – India: An Assessment of the Real Gap in Financial Inclusion

This study intends to unpack the on-ground status of financial inclusion in six villages in India.

Paper

Women Agents for Financial Inclusion: Exploring the Benefits, Constraints, and Potential Solutions

This working paper explores the benefits of having more women agents, the challenges they face, and potential solutions to promote their participation in the DFS ecosystem.

Paper

Building an Ecosystem of Collections Through BBPS

This new white paper traces Bharat Bill Payment System's journey and examines its potential in the next decade.

Paper

Conversational Payments on UPI: Unlocking New Frontiers for Next-Generation Payments

This white paper, highlights a solution to improve inclusivity for underserved users who lack smartphone access and become a game changer in the payments space.

Paper

Decoding the Extent and Exposure of Financial Fraud Among DFS Customers

This publication decodes the extent and exposure of financial fraud among digital financial services’ customers and offers insights and policy recommendations.

Paper

Making Digital Public Infrastructure Work for Women

This policy brief offers recommendations that leverage digital public infrastructure to enable and advance women’s economic empowerment through financial inclusion.

Guide / Toolkit

Money Purse Handbook

This handbook examines the potential of digital transformations for last-mile financial inclusion institutions like self-help groups and how that can impact their efficiency and accountability.

Slide Deck

Women and Credit: Access to Credit for Micro and Small Female Entrepreneurs, Including Collective Enterprises in India

This report delves into micro and small women entrepreneurs’ credit journey exploring demand and supply-side factors and provides key recommendations to enhance access to credit for women entrepreneurs.