All Publications

Showing 1 - 10 of 859
Paper

Positive Friction for Responsible Digital Lending: A Call to Action

This report explores how strategically adding friction to digital financial services can benefit both lenders and borrowers.

Slide Deck

Understanding Customers in Environments of Severe Climate-Related Weather Events

This demand side study in Nigeria and Bangladesh aims to provide firsthand information about how vulnerable people build and lose resilience, as well as a close view of how they gather and spend funds to cope with a climate crisis.

Paper

What Women Say About Microfinance

This report offers an in-depth look at the impact of microfinance and financial services on women's financial resilience, access to finance, and on their businesses and households. 

Slide Deck

Solidarity in Saving: Listening to Women's Needs During Crises

Based on 3,822 (majority women) VSLA member interviews, this brief represents quantitative data from Burundi, Colombia, Côte d’Ivoire, Ethiopia, Mali, Niger, and Vietnam.

Paper

2023 Microfinance Index Report

Based on interviews with over 32,000 borrowers in 32 countries spanning Asia, Africa, and Latin America, this report explores the impact of microfinance on the lives of some of the world's most marginalized communities.

Paper

Fintech for Who? Demand for Digital Financial Services and Fintech in Tanzania

This paper explores the drivers of demand for digital financial services and fintech: perceived cost, perceived usefulness, perceived ease of use, perceived risk, and social norms.

Slide Deck

The Six Village Story – India: An Assessment of the Real Gap in Financial Inclusion

This study intends to unpack the on-ground status of financial inclusion in six villages in India.

Guide / Toolkit

Financial Confidence Playbook

This Playbook offers a design guide for product teams and research organizations focused on digital financial services for the last mile.

Paper

Revolutionizing Product Design in Financial Services

This publication provides FSPs the knowledge to use women-centered design for developing financial products and services that work for women.

Guide / Toolkit

Core Indicators to Measure Financial Health and Inclusion

The aim of this guidance is to facilitate the processes of target setting, action plan design and reporting for banks that have chosen financial health and/or financial inclusion as one of their areas of significant impact.