All Publications

Showing 1 - 7 of 7
Slide Deck

The Role of Mobile Money Providers and Their Agents in Protecting Customers’ Data​

This slide deck presents research findings identifying good practices of responsible agents in safeguarding their customers’ data and the role that providers can play in promoting these practices.

Case Study

Taking Human-Centered Design from Theory to Practice: UGAFODE’S AirSave Considerations for Financial Service Providers

How can formal savings tools be better suited to the needs of low-income Ugandans?
Slide Deck

Frontier Agents: Case Studies from Brazil, India, Mexico, and Tanzania

Innovative approaches by public and private sector actors in tackling the challenges faced by DFS agents
Paper

Supervision of Banks and Nonbanks Operating through Agents: Practice in Nine Countries and Insights for Supervisors

Review of supervisory practices in countries with large and diverse agent networks
Paper

Achieving Scale and Efficiency in Microinsurance Through Retail and Banking Correspondents

Exploring alternative distribution channels to extend the reach of insurance
Paper

Agent Network Accelerator Survey: Uganda Country Report 2013

Assessing the performance of agent networks in Uganda
Paper

Use of Agents in Branchless Banking for the Poor: Rewards, Risks, and Regulation

Identifying issues involved in regulating branchless banking