All Publications

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Case Study

Informed Design: A Case Study Series (WomenSave)

The first in a new case study series from FinEquity on informed design and digital financial services (DFS). This study examines product and service design by WomenSave, an organization targeting poor (living on less than $2 a day) women in underserved areas of Uganda through financial literacy training and financial advisory services, access to mobile money and goal-based savings plans.

Paper

Digital Extension Services Improve Farmer Productivity in Uganda

This case study answers the question of whether digital technologies can act as a catalyst in unlocking market constraints with the sole aim of creating the desired impact among the last mile.

Paper

The Value of Pay-As-You-Go Solar for Mobile Operators

Findings from multi-country, multi-operator study in Africa
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The Digital Lives of Refugees: How Displaced Populations Use Mobile Phones and What Gets in the Way

Offering opportunities for stakeholders to increase understanding of how refugees use mobile money
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Digitizing Agricultural Payments: Uganda's Coffee Value Chain

Insights into the operational challenges of digitizing a coffee value chain in rural areas
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Basic Regulatory Enablers for Digital Financial Services

Guiding policy makers to create an enabling environment for digital financial services
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Cyber Security in Emerging Financial Markets

Findings from a CGAP survey conducted in 2017 with 11 digital financial service providers in Sub-Saharan Africa
Case Study

Taking Human-Centered Design from Theory to Practice: UGAFODE’S AirSave Considerations for Financial Service Providers

How can formal savings tools be better suited to the needs of low-income Ugandans?
Case Study

Humanitarian Payment Digitisation: Focus on Uganda’s Bidi Bidi Refugee Settlement

Leveraging mobile money bulk payment offerings to deliver humanitarian cash transfers
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East Africa Mobile Money Cross-Border Payments: Market Demand Side

Looking at the prevalence, role and nature of cross-border transactions