All Publications

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Paper

Resilient and Inclusive Financial Services Delivery During COVID-19

This report draws on the lessons that main actors in Zambia, Rwanda, and Sierra Leone have learned about resilience in the times of COVID-19 and identifies key insights into how they have continued to expand financial inclusion.

Paper

Microfinance Clients Facing the COVID-19 Crisis: From Findings to Action for MFIs

This publication presents the main results of MFI client surveys in seven countries (Bhutan, Myanmar, Rwanda, Senegal, Togo, Cape Verde and El Salvador), as well as the concrete measures taken by MFIs to meet the needs expressed by their clients.