All Publications
Showing 1 - 6 of 6
Role of Technology in Scaling up the BC Sakhi Network in Uttar Pradesh: A Lesson for Other States
This case study charts how Uttar Pradesh State Rural Livelihoods Mission used technology to strengthen the BC Sakhi (women business correspondent) network in the state in an effort to improve the status of financial inclusion among rural adults.
Eko Grows Agent Network Tenfold Through Open APIs
Eko India has used open APIs to become a platform business, which has enabled it to expand at considerably lower operational cost than its traditional agent business would have.
Building Sustainable Business Models for Providing Financial Services to the Poor
Understanding the business model of Cashpor as a business correspondent
Channel Innovation for Financial Inclusion
How Cashpor transformed to an MFI-BC to provide multiple financial services to the poor
A Consumer-focused Account Promotion Strategy for Branchless Banking: The Case of Omni in Pakistan
Highlighting successful expansion strategies for branchless banking
Lessons from CSMs – Agent Perspectives
Exploring the use of Customer and Channel Satisfaction Measurement and Management (CSM) exercises