All Publications

Showing 1 - 10 of 13
Case Study

Bancolombia: Financial Inclusion and Banking Correspondents

This case study goes in-depth on how the Bancolombia's agent network expansion strategy evolved and the agent network management models it developed to increase geographic coverage in a viable manner.

Paper

Agent Network Journeys Toward the Last Mile: A Cross-Country Perspective December 2020

This Focus Note reveals three distinct journeys country stakeholders have taken to extend the reach and quality of rural agent networks in China, Colombia, India, Indonesia, and Kenya.

Slide Deck

Agent Network Journeys: Country Deep Dives

Detailed country case studies on the agent network journey
Slide Deck

Frontier Agents: Case Studies from Brazil, India, Mexico, and Tanzania

Innovative approaches by public and private sector actors in tackling the challenges faced by DFS agents
Paper

Supervision of Banks and Nonbanks Operating through Agents: Practice in Nine Countries and Insights for Supervisors

Review of supervisory practices in countries with large and diverse agent networks
Paper

Driving Scale and Density of Agent Networks in Perú

Identifying key factors to improve the rural outreach of agent networks
Paper

Achieving Scale and Efficiency in Microinsurance Through Retail and Banking Correspondents

Exploring alternative distribution channels to extend the reach of insurance
Paper

Do Agents Improve Financial Inclusion? Evidence from a National Survey in Brazil

Analyzing the access to formal financial services with the help of agent networks
Paper

A New Agent Model for Branchless Banking in Colombia

Branchless banking through MFIs
Paper

Branchless Banking Agents in Brazil: Building Viable Networks

Insights from a study of viable agent networks in Brazil